1) Can monogrammed items be returned or exchanged?
Because they’re personalized, monogrammed items cannot be returned or exchanged. But they’re made just for you—and how cool is that?
2) How many characters can fit on my monogram?
You can choose between 1 and 3 initials for your monogram…pick a combination to make it yours!
3) What’s the correct order for the letters in my monogram?
Traditional monogram styles feature the last initial in the center. But since we believe in living the Good Life however you want to, we’ll show you a preview so you can play around with the order before you commit.
4) Do you offer monogramming at vineyard vines stores?
Our store associates are more than happy to help with your monogram order through www.vineyardvines.com! (Online monogramming details will apply.)
5) Is monogramming eligible for store/web promotions?
Monogramming is not eligible for store or web promotions. But since it’s already such a cool perk, we know you won’t mind!
6) Why can I only monogram certain items?
We asked you, our customers, which products you’d like to be able to monogram—and you answered! We’re so excited to offer monogramming on Shep Shirts, Bags, and Cosmetic Cases!