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Hours:

Mon - Fri 8am - 8pm EST

Crew Mate (Sales Associate)


Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)

Overview: Responsible for assisting the management team (Captain and First Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports out brand promise ("Every Day Should Feel This Good") and makes hugging and service a top priority.

Functions & Responsibilities:
· Responsible for meeting their goals/measures
· Develops and maintains relationships with top customers
· Supports in-store event sourcing and execution
· Leads the store in email capture and educating new associates on best practices
· Assists with training new associates with the New Hire Orientation
· Ensures the customer wish list is always current with customers being notified when product arrives.
· Contributes to weekly product feedback
· Supports store and team-building activities with the management team
· Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
· Helps maintain a clean and tidy store environment


Have you always wondered what it would be like to work in one of our stores? If you're out-going, friendly and enjoy helping others, we'd love to hear from you. Please fill out an application for one of our retail our outlet stores here.