Customer Care Representative

Key Responsibilites:
  • Responsible for communicating with our customers via phone, email, and in person regarding online/phone orders, issues, and experiences
  • Understand and implement exceptional customer experiences with each personal interaction
  • Live and learn the vineyard vines lifestyle and brand to become a true vineyard vines ambassador
  • Assist other departments with a multitude of projects on an as needed basis

  • Must be self-motivated with good organizational skills, strong attention to detail and excellent follow-through
  • Strong people skills accompanied by a positive attitude
  • Must be willing to be a team player and enjoy working in a group towards common goals
  • Must enjoy working in a fast paced environment

  • A Bachelors degree with some experience in Sales, Marketing, or Communications is preferred
  • Strong people skills accompanied by a positive attitude
  • Strong written and verbal skills
  • Aptness for problem solving with the ability to multi task efficiently

Is this your dream job? If so, please email your resume to with the position you're applying for in the subject line. You can also fax your resume to 203-252-2833, attention Human Resources Department.